You’ve been running a customer database for years.
Maybe you started off using one of the mainstream CRM packages, such as ACT!, Goldmine or Maximiser. Maybe you have a “home made” database in Microsoft Access or Excel, or perhaps your customer database exists only in your Accounts software – Sage, QuickBooks or whatever. Just possibly it exists only in paper form at this time.
In any event the data has been building over a long period.
Duplicate entries have crept in.
Typographical errors have crept in.
Much of the information is not up-to-date.
Your database of existing and past customers is probably your greatest asset.
Quintadena will “tidy it up” for you.
Our experienced software developers will consult with you in depth, and cleanse your database programmatically. This is a relatively inexpensive task and, whilst the results cannot be perfect without individual scrutiny of each entry by hand and eye, vast improvements can be made without incurring excessive cost.
Alternatively you may require a much higher standard of cleansing. In that event our conscientious clerical team will go individually through each record, if necessary contacting your customers and ex-customers by telephone, using voice-over-IP telephony to minimise cost, and ensure a very high level of accuracy.
Your contact database, in whatever form, is your best route for sales and marketing campaigns to increase turnover and profitability in a short timescale. Today’s technology makes the creation of mail shots and email newsletters and the management of telesales campaigns easier than every before, but accurate and up-to-date data is essential before you can begin.
Visit our enquiry page, email sales@quintadena.com, or telephone 0121 451 1186 for free initial consultation and cost estimate.
15th December 2011
Quintadena awarded Number One QuoteWerks Solutions Partner for fifth successive year. Also Matt Rose won the QuoteWerks "Most Valued Professional" award.
